When it came to planning our holiday to America next year the husband was pretty adamant that we fly with British Airways. So with that in mind, I set about searching for flights on various holiday websites with British Airways being our chosen airline. We spent days browsing and not having much luck finding anything to suit us until I decided to browse flights directly on the British Airways website, I may have done a little squeal when I saw there was a sale on.
We already knew that we wanted to go to Los Angeles, so we used the option of searching for flight and hotel to see if there were any package deals to suit us as a family. The very first option that it suggested turned out to be the perfect one for us and it had everything we needed with a hotel that caters to families, and it is just several minutes away from Disneyland. Who doesn’t want to stay within walking distance of Disneyland!?
The next day I phoned British Airways as I wanted to ask a couple of questions, we got through to a friendly advisor who was able to answer all my questions. He then gave me the option of booking our chosen holiday right there over the phone with him, and 10 minutes later I had booked our family holiday for March 2016 with British Airways. It was so simple, and a few minutes later I had received our booking confirmation.
That was a couple of months ago, and since then we have managed our booking online to pay off the holiday, add all the passenger details and purchase additional extras such as car hire. It also includes everything we need to know from where we are sitting on the plane to what we shall be eating during our flight. I have taken advantage of the 24-hour helpline to ask questions with regards to Dylan and his autism, it’s something that almost stopped us from booking the holiday, but BA has reassured us that they will do whatever they can to cater for our needs. I have also sent a few tweets asking questions to which I have got responses back the same day; I always do have more respect (being the blogger that I am) for companies that use social media in the right way to respond to customers.
Travelling with three under seven does have us slightly nervous about how they will deal with such a long journey, but British Airways have put us at ease with letting us know that the kids will be well entertained as well as provided with activity packs. Failing that they have kids channels like Disney & Cartoon Network which should help provide us with some rest during the journey.
As a household, we have all joined the free executive club so that we can collect Avios (BA club currency) to spend on future flights and cabin upgrades. I’m sure we will be flying again pretty soon with BA so am looking forward to putting any Avios points we collect on our holiday towards our next flights. High fives for that.
Have you flown with British Airways recently? We would love to hear your tips on flying long haul with children.